Contact

General Inquiries

MHEKO | Natbae Care LLP

WZ55C, Street No. 2, Sri Nagar, Shakurbasti Pitampura, Delhi – 110034

+91 8800228034

care@mheko.com

HAVE A QUESTION?

FAQ

Browse the answers below to learn more about how to use our oils, delivery details, safety tips, and what makes Mheko's different from the rest.

You can reach our customer care team via the contact form on this page or email us at [your email address]. We aim to respond within 24–48 hours.

Our support team is available Monday to Saturday, 10:00 AM – 7:00 PM (IST), to assist you with any queries.

We usually respond within 24 hours, but during high-demand periods it may take up to 48 hours.

Absolutely! Share your order number with our team, and we’ll provide your current tracking status.

Yes, if your order hasn’t been shipped yet, our team can help you update your address, contact number, or other details

HAVE A QUESTION?

FAQ

Browse the answers below to learn more about how to use our oils, delivery details, safety tips, and what makes AromaLizz different from the rest.

We are proudly based in Nagaland, India, where we grow and extract our oils using ethical and eco-friendly farming practices on our own land.
Yes, we offer bulk packaging and wholesale deals for spas, retailers, and businesses. Contact us directly for pricing and delivery details.
All orders are securely packed in leak-proof, tamper-proof bottles and boxes. We ship pan-India with tracking and prompt customer support.
Orders are usually processed within 24-48 hours and delivered within 4–7 working days, depending on your location.
Because we own our land, grow our ingredients, and control every step from soil to seal. No third-party sourcing, no shortcuts—just clean, honest, farm-fresh oil crafted in the heart of Nagaland.